At BuddyCool, we take pride in the quality, durability, and performance of our cooler boxes. That’s why we confidently back our products with a 5-Year Limited Warranty—because keeping things cool is what we do best.

What’s Covered?
Our warranty covers the main box (bin) and lid of your BuddyCool cooler box for a period of 5 years from the date of purchase.

If your cooler box experiences any loss of functionality due to a manufacturing fault, we’ll either repair it at no cost or replace the box entirely—all within reasonable usage terms.

What’s Not Covered?
Please note that spare parts such as:
Latches
Handles
Plugs
Rope or straps
are not covered under this warranty but can be replaced or serviced as needed at standard part pricing.

Where to Claim
Simply contact us via our email address or telephone number for more information:
018 293 1827 / 081 018 1952
[email protected]