At BuddyCool, we know choosing the right cooler box is important, and we’re here to make it easy. Whether you’re wondering how long our boxes keep ice, what sizes and colours are available, or how to claim your warranty—we’ve compiled the most common questions right here. From ice retention and UV resistance to international shipping and nationwide delivery, our FAQs cover everything you need to know before (and after) you buy.
Our cooler boxes are designed with advanced insulation and can keep ice from up to 3 – 10 days, depending on external temperatures, size of the cooler box, quality and quantity of ice.
Yes! All our cooler boxes are made with UV-resistant materials, perfect for outdoor and sunny conditions.
Absolutely! We offer a range from 15L to 200L cooler boxes in Safari Green, Ice Blue, and our special Pink range (15L and 25L).
Yes! Many of our sizes, like the 35L and 65L, can hold 2L bottles standing upright – perfect for camping or day trips.
You can buy in store, or directly from us online via our website (www.buddycool.co.za) or via Takealot.
Yes, they have smooth inner surfaces that resist stains and odours – simply wipe clean after use!
Yes! BuddyCool cooler boxes are currently exported to over 12 countries worldwide.
Yes! All BuddyCool cooler boxes come with a 5-year warranty on the cooler box bin and lid, covering manufacturing defects and structural faults under normal use.
If you believe your cooler box qualifies for a warranty claim, simply contact us with proof of purchase and images of the issue. Our team will assess the claim and assist you further.
Yes, nationwide delivery is automatically included in the price when purchasing from our online store. There are no hidden fees—what you see is what you pay, delivered right to your door anywhere in South Africa!
